How to manage client feedback across multiple brands
By the Usertack Team · June 13, 2026 · 3 min read
Short answer
Manage multiple brands by isolating each one: a dedicated workspace, its own branded review links, and separate approval records. Isolation prevents mixed-up feedback and keeps every client's experience on-brand.
The risk of mixing brands
When you run several clients through one shared inbox or folder, it's only a matter of time before a comment lands on the wrong project or a client sees another brand's work. Isolation isn't just tidy—it's a trust and confidentiality issue.
Give every brand its own space
Separate workspaces keep each client's projects, feedback and approvals apart. With multiple brand profiles you can also put the right logo and identity on each client's review link, so the experience feels bespoke instead of generic.
Keep approvals per-client and provable
- •One workspace per brand keeps feedback isolated.
- •Branded links reinforce each client's identity.
- •Every approval is a separate certified record.
- •Teammates see only what they need to.
Usertack's Studio plan includes multiple brand profiles and team members, so a studio can run ten clients as cleanly as one. Pair it with a standard proofing workflow and multi-brand chaos disappears.
Frequently asked questions
How do agencies manage feedback for multiple clients?+
By isolating each client in its own workspace with its own review links and approval records, so feedback and branding never cross between brands.
Can I brand review links per client?+
Yes—with multiple brand profiles you can apply each client's logo and identity to their review links, so the experience feels tailored.
How do I keep client work confidential?+
Keep each brand in a separate workspace and give teammates access only to the projects they need, so no client sees another's work.
Try Usertack free
Send one review link, collect pinned feedback with no client accounts, and turn every approval into a certified sign-off.