How to get Figma feedback from clients who don't use Figma
By the Usertack Team · July 4, 2026 · 3 min read
Short answer
Clients often find Figma's interface and account prompts confusing. Get cleaner feedback by exporting your frames and sharing them on a no-account review link, where clients simply click to comment on the exact spot—no Figma skills required.
Why Figma comments frustrate clients
Figma is built for designers, not clients. Non-designers get lost in the canvas, accidentally move layers, or hit an account prompt and give up. The result is thin feedback—or a phone call instead of written notes.
Give clients a surface they understand
Instead of sending clients into the design tool, share the frames on a review link made for reviewing. They see just the screens, click any spot to leave a pinned comment, and never touch your working file. You keep designing in Figma; they give feedback somewhere simple.
The client-friendly Figma review flow
- •Export the frames you want reviewed.
- •Share them on a no-account review link.
- •Clients pin comments on the exact element.
- •Approve the final screens with a certified sign-off.
Usertack gives clients a review surface they instantly understand, while your source of truth stays in Figma. It's the same friction-free flow clients get for websites and decks.
Frequently asked questions
How do I share Figma designs with a client for feedback?+
Export the frames and share them on a simple review link. Clients comment on the exact spot with no Figma account or canvas to navigate.
Why do clients struggle with Figma comments?+
Figma is designed for designers. Clients get lost in the canvas or blocked by account prompts, which leads to thin or verbal feedback.
Can clients comment without a Figma login?+
Yes—by reviewing exported frames on a no-account review link, clients avoid Figma entirely and just click to comment.
Try Usertack free
Send one review link, collect pinned feedback with no client accounts, and turn every approval into a certified sign-off.